Common questions
Asked before every first order
Do you ship to my country?
Yes, worldwide. There are no local shops or distributors to visit: wherever you are, India, the USA, Australia or anywhere else, your order ships from whichever warehouse currently holds your device, with tracking. Your guided start happens online, in English, regardless of where you live; day-to-day use is covered by the English materials.
Is bioresonance a medical treatment?
No. WebWellness devices are wellness technology, complementary terrain support, not medicine. They do not diagnose, treat, cure or prevent disease, and they never replace a doctor. That boundary is stated on every page of this site.
How much does shipping cost?
We ship worldwide, but the cost depends on your location and which warehouse your device ships from, so there is no fixed number to quote here. The exact cost and delivery time are confirmed with you personally before you pay anything, no surprise charges, ever. US visitors see prices in USD.
What is included with a device?
The device with all standard accessories (charger, protective cases, manual), the manufacturer's 1-year warranty, a 14-day return window, and a guided start plus the English learning materials, so you are using it in week one.
Which device should I buy first?
Most people start with the Life Balance 2.1, the daily therapy companion. Practitioners and families usually start with the Life Expert 3 testing device. The 60-second quiz gives a personal recommendation with no email wall.
How do I pay?
After an order request, stock and delivery are confirmed and a secure payment link is sent. Card payments carry standard bank chargeback protection, and nothing is charged until you approve the confirmed total.
All 40 questions, answered Learning Center
